Effective Date: 10/07/2025
1. Introduction
Welcome to www.itensiahealthcare.com (the “Website”), operated by Itensia Healthcare Pvt. Ltd. (“Company”, “we”, “us”, or “our”). We are committed to protecting your privacy under applicable Indian laws, including the Information Technology Act, 2000 and DPDPA 2023.
By using our Website or Services, you consent to the collection, use, and disclosure of your Personal Data as described in this policy.
Key Definitions:
“Personal Data”: Any information that identifies you (e.g., name, email, phone number).
“Services”: Website, mobile app, product purchases, and related features.
2. Scope & Consent
This policy applies to:
All visitors/users of the Website.
Registered account holders (“Users”).
IF YOU DISAGREE, DO NOT USE OUR SERVICES.
3. Data Collection
We collect:
| Category | Examples |
|---|---|
| Provided by You | Name, email, phone, shipping address, payment details (via Razorpay/Stripe). |
| Automatically Collected | IP address, device type, browser, cookies, location (GPS/Wi-Fi)*. |
| From Third Parties | Social media data (if linked), shipping partners (e.g., Shiprocket). |
*Location data can be disabled via device settings.
4. Purposes of Processing
We use your data to:
Process orders and deliver products.
Verify identity (KYC) and prevent fraud.
Communicate (order updates, promotions*).
Improve Website functionality via cookies.
Comply with legal obligations (e.g., tax laws).
*Opt out of marketing emails anytime via unsubscribe link or email to care@powerupmaxx.com.
5. Data Sharing & Disclosures
We may share data with:
Service Providers: Payment gateways (Razorpay/Stripe), logistics partners (Shiprocket).
Legal Authorities: If required by law (e.g., court orders).
Business Transfers: In case of mergers/acquisitions.
No sale to third parties.
6. International Transfers
Data may be transferred outside India, adhering to Indian data protection laws.
7. Your Rights
You may:
Access/Correct data via your account.
Delete data (unless legally required to retain).
Withdraw Consent for marketing.
Portability: Request a copy of your data in machine-readable format.
To exercise rights, email: care@powerupmaxx.com.
8. Data Security
SSL encryption for transactions.
Regular security audits.
No storage of payment card details.
Note: No system is 100% secure. Report breaches to us immediately.
9. Cookies & Tracking
We use cookies to:
Remember login sessions.
Analyze traffic (Google Analytics).
Personalize ads (opt-out via browser settings).
10. Retention Period
Data is retained:
Until account deletion (or 2 years post-inactivity).
Longer if required by law (e.g., tax records).
11. Children’s Privacy
Strictly 18+. We do not knowingly collect data from minors.
12. Updates to Policy
Changes will be posted here. Continued use = acceptance.
13. Contact & Grievances
For queries/complaints:
Email: care@powerupmaxx.com
14. Consent Acknowledgement
By using our Services, you:
- Confirm you are 18+.
- Warrant all provided data is accurate.
- Accept this policy and our Terms & Conditions.